Mercedes Dealer News

Mercedes-Benz Owners Online

The Mercedes-Benz Owners Online is an exciting feature that Mercedes-Benz offers, but is often over looked by most consumers. Many dealers forget to inform their clients about signing up for Owners Online and the features they get when they do so.

Owners online keeps you up to date with current Mercedes specials, recommended Mercedes services, your service history and more. You can even view a copy of your vehicle owners manual.

If your a Mercedes-Benz owner, we recommend visiting the Mercedes Owners Online.

Below is some additional information taken from the Mercedes-Benz Owners Online Brochure.

The world of Mercedes-Benz is filled with passion, integrity and excitement, offering new experiences for all Mercedes customers.  New model previews with live web casts, special events including the AMG Challenge and other driving events.  Along with receiving special offers, special events, and access to test drives, the thrilling world of Mercedes-Benz is waiting for you.

Owners-Only Events:
    Sports, fashion, cars, and culture are just some the VIP access you have with Owners-Only Events.  You have the opportunity to be invited to our special events such as VH1Divas Live or Formula One races and special promotions such as the Silver Screen Celebration Oscar screening party.  You will also have access to exclusive offers from our partners, including Saks Fifth Avenue, Ritz Carlton, Harman/kardon  and SIRIUS Satellite Radio. 

Telematics:
    Your Mercedes- Benz may be equipped with the Tele Aid system which offers information, assistance, and emergency service with the touch of a button.  Through Owners Online, the system can provide you with live traffic guidance, remote door unlocking, bill information, and of course, any questions that you may have. 

Personalized Information:
    Have questions about your vehicle? Can’t determine the best way to keep up with the maintenance of your Mercedes? Not a problem.  Because your Mercedes- Benz is made to your needs and likes, Owners Online grants you quick and easy access to specific information about your Mercedes with model-specific manuals, maintenance tips, and vehicle questions. 

Mercedes- Benz Lifestyle:
    Style meets class with the latest in Mercedes apparel and accessories.  View Momentum Online, an extension of our Momentum magazine, or download a customized screensaver, wallpaper, and postcards. 

Financing:
    Owners Online is your number one resource for all of your Mercedes Benz financing needs.  Mercedes- Benz Credit customers can view their payment history, receive monthly statements, pay their bills, and obtain payoff information and more.  Thinking about post- lease options? Owners online guides you through First Class Lease and First Class Financing options along with credit applications and estimate monthly payments.  Now that truly is a First Class Finish. 

Mercedes-Benz Navigation

Have you ever owned a car with Navigation? It’s one of those options you don’t realize how nice it is until you have one. Once you have Navigation, it spoils you and you will never want a new vehicle without it.

The Mercedes-Benz Navigation system offers you security and efficiency when you need it the most. Using GPS technology and digitized maps, you can track your weekend roadtrip or see the highways you will be approaching. Looking to avoid tolls and freeways, or looking for the upcoming rest area? Not a problem. The Mercedes- Benz navigation system offers Point of Interest, which enables you to view your preferences at the touch of a button. The Mercedes-Benz Navigation system includes coverage in 48 contiguous United States, plus Hawaii and Canada depending on system configuration.

The Points of Interest (POI) is no doubt the most enjoying feature. Looking for a Mexican restaurant or maybe the local sports arena? Use the Mercedes Navigation POI feature and you’ll find what you’re looking for.

Lost in unfamiliar neighborhood at night is not an ideal picture of safety. With the Mercedes- Benz Navigation system you can identify your location and have visual and voice commands to guide you to your destination, offering you safety and peace of mind.

Trying to find an alternative route because of traffic? Needs directions to a last minute meeting? At Mercedes-Benz, we understand that time and efficiency is valuable to you, with the navigation system Points of Interest feature you can rest assure that your day will run as planned.

Another key feature is the “last destinations”. The Mercedes-Benz Navigation will keep your previous trips and destinations stored so the next time you want to head home, you can choose from your last destinations rather then programming the navigation to route your trip home.

Mercedes-Benz also offers NavUpdate, which automatically updates new map information such as restaurant closures, new store openings, ATM locations, and new exits on major highways. Available in one, two, and three year subscription plans, your plan includes discs (which are shipped directly to the address you specify) along with automatic map updates.

ML350 receives top Safety Ratings from the Insurance Institute of Highway Safety

ML350 awarded the Highest Safety Rating from the Insurance Institute of Highway Safety.

2007 M-Class is class leading in Safety with:
8 Standard Air bags
Standard Tele Aid
Active Head Restraints
High Strength Ally Steel
4MATIC Permanent all- wheel drive

Here is a direct link to the IIHS ratings for the Mercedes-Benz M-Class

Mercedes-Benz Hands-Free Communication System

When Mercedes-Benz set out to develop a Hands-Free Communication System, they focused on creating a highly engineered and completely integrated system. They took into account - safety, security, efficiency, and luxury.

The Mercedes-Benz integrated hands- free communication system offers you security with the ability to make, receive, and end calls with the push of a button, with minimal driving distractions.

Using the Mercedes- Benz audio system, an external antenna and an on-board signal booster, your guaranteed to receive optimum reception and less dropped class. Never lose another call due to an uncharged battery, the Multi- Handset Interface Cradle keeps your phone continually and automatically accesses your phonebook.

The Hands-Free Communication System includes an Instrument Panel Display that enables you to view your phonebook entries and Caller ID. The Audio System Display enables you to view useful your phonebook entries, dial numbers, phone status, caller ID, and text messages. The Multi-Handset Interface Cradle constantly keeps the headset charged, it automatically accesses your phonebook information, and is designed to accommodate with the current selection of Motorola phones. The Steering Wheel Controls enables you to answer and end calls, find a number in your phonebook all while keeping your eyes on the road.

The system is enabled with additional features such a microphone, which features noise and echo reduction for optimal sound quality and integrated inside of the vehicle. The state-of-the-art cell phone technology offers the latest in Motorola cell phones to fit your special needs and priorities. Because the integrated hands- free communication system is engineered by Mercedes-Benz, you can trust it’s approved and test and comes with a 4-year/50,000 mile warranty coverage.

You are sort of limited on the phone selection; however Mercedes-Benz has done a good job keeping up with the most popular phones. For a full listing of phones, accessories and what’s compatible visit the dedicated Auto Wireless Solutions website exclusively for Mercedes-Benz OR call our Accessories and Service department at 1-301-733-2301 to schedule an install or to order hands-free accessories.

Mercedes-Benz iPod Integration Kit

Mercedes-Benz iPod Integration Kit

Mercedes-Benz offers a slick iPod integration system for your Mercedes-Benz.The kit includes an interface for the glovebox, software to support the vehicle system integration and interface functionality.

Plug and play functionality allows you to dock and go. View all your playlists, menus, and tracks through your in-dash display and scan all your music with your steering wheel controls.

Your iPod is stored securely in a specialized port in your glove box, away from preying eyes and conveniently charging itself for your endless listening pleasure.

You can order your Mercedes-Benz with the iPod integration kit from the factory or have it dealer installed.

The MSRP for the dealer-installed solution begins at $299 plus installation.

Visit the Mercedes-Benz iPod website with the iPod demo. Though it is a little dated now. They make no mention of the iPod Nano, however there are integration kits for the iPod, iPod Video, Nano and Mini.

Call our Mercedes-Benz Accessories department for availability; 1-800-542-4084.

Note: The iPod Integration Kit is available for select Model Year 2004 and newer Mercedes-Benz vehicles The iPod Integration Kit for Mercedes-Benz is now available for the redesigned 2006 M-Class SUV, C-Class (05 and newer), CLK-Class (05 and newer), E-Class (04 and newer), CLS-Class (06), and SLK-Class (05 and newer; vehicles equipped with COMAND [Cockpit Management and Data system] system only). Upon vehicle introduction, the solution will be available for the new 2006 R-Class.

The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty Program

What about a little extra piece of mind?

Every Mercedes-Benz Certified Pre-Owned (M-B CPO) vehicle is covered by the M-B CPO Limited Warranty which runs for 12 months, up to 100,000 total vehicle-accumulated miles, as well as the remainder of your vehicle’s 4-year/50,000-mile Mercedes-Ben New Vehicle Warranty. 

The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program is designed keeping all consumers in mind by allowing customers to purchase 12 to 24 months of warranty coverage (from the expiration of the M-B CPO warranty, within 100,000 total vehicle-accumulated miles). 

The Mercedes-Benz Certified Pre-Owned Warranty program grants you confidence and security in your Mercedes- Benz Certified Pre-owned vehicle until it’s up to seven years old or has a mileage of 100,000

Components under the Certified Pre-Owned Warranty;

• Engine and Drivetrain:
  Includes the engine, transmission, rear axle, cooling system and fuel injection.  If your M-B CPO vehicle is equipped with 4-whell drive, 4MATIC all-wheel drive or any other traction and stability enhancements (ASD, ASR, ESP, ETS), you can rest assure that these systems are covered as well. 

• Audio and Navigation Systems:
  Includes in-dash audio and/or navigation head unit, amplifiers, speakers, factory or dealer-installed Mercedes-Benz CD player and/or changer, navigation CD /DVD-ROM drive, satellite radio components, fiber-optic network components and antenna systems. 

• Steering/Suspension/Brakes:
  Covers the complete power steering system.  Comprehensive coverage of suspension componenets and the Adaptive Damping System or Active Body Control (if equipped).  Covers all elements (excluding normal wear of discs and pads), including the Anitlock Braking System. 

• Electrical System:
  Includes most motors, gauges, connectors, switches, sensors, regulators and relays. 

• Climate Control System:
  Covers the system’s air conditioning and heating assemblies and applies to certain items of the vehicle’s manual/ automatic climate control system. 

• Central Locking System:
  Includes all actuators, switches and linkages, remote transmitters (with the exception of batteries) and receivers for the remote locking system.

• Convertible/ Retractable Top Systems:
  The top-actuation systems along with roll bar mechanisms are fully covered. 

Other Components and Further Details:
Additional coverage include front and rear windshield-wiper linkages, power-seat drive cables, set-belt assemblies, sunroof cables, window regulators, and if applicable, the pneumatic door-closing and trunk-closing assist systems.  For more details on the M-B CPO Extented Limited Warranty coverage, please see you local authorized Mercedes- Benz Certified Pre-Owned dealer.

Suggested Retail Prices:

C-Class and SLK-Class                   
+ 12 Months (up to 100,000 total vehicle miles)      $1, 495
+ 24 Months (up to 100,000 total vehicle miles)      $1, 925

CLK-Class, E-Class, M-Class   
+ 12 Months (up to 100,000 total vehicle miles)      $1, 845
+ 24 Months (up to 100,000 total vehicle miles)      $2, 595

S-Class, SL-Class, CL-Class, G-Class, AMG models and V-12 models
+ 12 Months (up to 100,000 total vehicle miles)      $2,395
+ 24 Months (up to 100,000 total vehicle miles)      $3,995

Mercedes-Benz Roadside Assistance
Renowned support to all Mercedes customers for the life of the vehicle.  Roadside Assistance Program also includes Sign and Drive, a free-of-charge service that can dispatch a technician out to your vehicle to jump-start a dead battery, change a flat tire with your spare, or bring some fuel for an empty tank  Roadside Assistance is always just a toll-free call away at 1-800-FOR-MERCEDES (1.800.367.6372)

Frequently Asked Questions:

When does the extended coverage become effect?
As soon as your Mercedes-Benz Certified Pre-Owned Warranty expires (and provided that the vehicle has accumulated less than 100,000 total miles), the M-B CPO Extended Limited Warranty coverage begins, with no overlap or lapse in coverage. 

Who will honor my Extended Limited Warranty?   
The M-B CPO Extended Limited Warranties are honored at any of the more than 300 authorized Mercedes-Bens Centers nationwide and warranty work will be done using Genuine Mercedes-Benz Parts. 

Will I be asked to pay any sort of deductible?
Absolutely not.  The M-B CPO Extended Limited Warranties will never ask you to pay any additional fees for warranty-covered labor, repairs or parts. 

Can I transfer the extended warranty coverage?
Sure you can! If you sell your Mercedes-Benz Certified Pre-Owned vehicle to a private party, the new party can enjoy the security of the Extended limited Warranty coverage at no additional charge. 

What if I have other warranty question?
No problem.  Our Mercedes- Benz Certified Pre-owned dealer is trained and happy to answer any warranty questions, from pricing to the components of the Extended Limited Warranty program.  Our Customer Assistance Center (1-800-FOR-MERCEDES) with available 24 hours a day, 365 days a year to respond to all types of Mercedes- related questions. 

Introducing the 2007 M-Class Sport

Introducing the 2007 M-Class Sport

It just keeps getting better and better…

Mercedes-Benz is introducing the M-Class Sport. This new offering replaces the already successful Exterior Appearance Package, plus front and rear aluminum skid plates, running boards and a choice of two stylish wheels. Choose between the current 19” Appearance wheel or a new bold 19” wheel both fitted with all-season tires. All for an incredible value. The M-Class Sport (Package Code 333) is available as of February production on all M-Class models except the ML63 AMG of course.

Pricing is set at $1,550 on the ML320 CDI and ML350 and $1,100 on the ML500. The M-Class Sport dramatically enhances the exterior and will definitely be a popular choice.

The M-Class Sport:
Includes all items in the “former” Exterior Appearance Package (322) plus:

• Bold new 19” wheel design
• Front and rear chrome skid plates
• Running boards

Considering everything that you get in this Sport Package, It's a great bargain. The running boards alone can cost over $1,000 dealer installed.

Mercedes-Benz M-Class: Top rating in US safety test

Mercedes-Benz M-Class - Top Safety Pick

The U.S. Insurance Institute for Highway Safety (IIHS) has named the 2007 Mercedes-Benz M-Class a Top Safety Pick for the 2007 model year. After extensive testing the IIHS found that the M-Class performed at the highest caliber in all three areas (front, side and rear).